Chronic Care Management for Oncology Patients

An elderly woman and man hug each other; the woman is wearing a headscarf and a nasal cannula. She is also holding a cellphone, and a blue message bubble floats above her head. They are surrounded by soothing floral motifs in green and orange.

Sarah had her first cigarette when she was 13. For the past few years, she has struggled with Chronic Obstructive Pulmonary Disease (COPD) and cardiovascular disease. And today, you held her hand and told her that she has Non-Small Cell Lung Cancer (NSCLC). You know that Sarah will need care coordination for cancer treatment and her other chronic conditions. And she’ll also need help with the mental health, social, and financial challenges that come with a cancer diagnosis.

“Help! Thousands of my neurology patients want care management!”

When Katie Ross launched a Connected Care service at DENT Neurologic Institute, over 1000 patients joined within the first 48 hours. “When you hear ‘a thousand patients’, at least from my operational mind, that sounds like a lot of work that somebody needs to do,” said Ross, the Director of Clinical Operations.