Phamily is not an outsourced call center, rather, Phamily provides your practice the tools to do CCM at scale + profitably without hiring additional staff. Medicare’s CCM program is an essential component of a high performance practice.  CCM, however, can be difficult & labor intensive without the right tools. Many practices have tried CCM in the past either by making phone calls or outsourcing to a call center with little success. 

With Phamily’s platform, practices, are performing CCM well.  It’s important that you do CCM for your own patients, and not have a third party call center reaching out to your patients.