SOLUTIONS

Full-Service
Care Transformation

Phamily combines expert clinical teams with a purpose-built care platform to deliver measurable outcomes and durable financial impact across large populations.

Phamily: A Holistic Solution for Care Delivery

We deploy a complete care platform — people, process, and purpose-built technology — that acts as a white-labeled extension of your team. We deliver clinical outcomes and financial performance with economies of scale that are impossible to replicate internally.

A white-labeled extension of your team

What if patients arrived with labs done and a complete medical, behavioral, and social history?”

“What if your clinicians had confidence patients would follow through on the full care plan—referrals, diet changes, and more?”

Phamily works on behalf of your clinical teams to deliver proactive care 365 days a year, so your providers can focus on high-value care. We remove administrative burden and resolve more issues outside the office, opening up access for patients and giving you more appointments to drive market share.

Personalized care at population health scale

Imagine rolling out a clinical initiative to 40,000 patients —with personalized engagement for every patient to support adherence.”

Our platform standardizes and distributes protocols, documentation, and outreach workflows across tens of thousands of patients, so care delivery is consistent, auditable, and efficient. That scale creates an economy that is difficult to replicate internally without significant hiring, training, and tool sprawl.

Modular programs that drive
real outcomes

Deploy modular programs tailored to your priorities, from access and prevention to chronic condition management and high-risk care. Each module includes staffing, workflows, reporting, and operational support designed to drive outcomes you can measure.

Care Navigation and Access Acceleration

Chronic Condition Management — across 100s of conditions including diabetes, hypertension, and CHF

Post-Discharge Programs for readmission reduction

Preventive Outreach and AWV Support

Care gap closure — esp. driving pt into office (mammo, colonscopy, A1c checks)

Care Gap Closure — with programs that get patients in for regular mammographies, colonoscopies, and A1c checks

Chronic condition programs (e.g., diabetes, hypertension, CHF)

Medication Adherance

Behavioral health — esp. as related to access — address broad spectrum of needs and keep connected with office for care

Behavioral Health — improving access, addressing a broad spectrum of needs, and keeping the patient connected with the office for care

How We Drive Impact

Working with Phamily means your patients stay engaged between visits, and your teams stay focused on the highest-value care.

Proactive Care Management

Don’t wait for patients to call. We initiate weekly, low-friction patient outreach to monitor symptoms, medication adherence, and SDOH. Your patients get personalized, concierge-style care management to keep them healthy and getting the care they need in your network.

  • Direct access for high patient satisfaction (83 NPS)
  • Asynchronous text messaging
  • Consistent high-quality care, following best practices

Flexible Labor Solutions

We deploy our specialized clinical team and can “badge-flip” your existing underutilized staff. Reduce your labor expenses and reallocate the staff you decide to retain to higher-value contributions to mission.

Clinical Expertise

Our clinical experts (including APPs, RNs, LPNs, LMSWs, etc.) handle the routine work and fit seamlessly into your clinical operations and care protocols. We only escalate to your providers via the EHR when their intervention is required, preserving their time for high-complexity care.

Configurable Clinical Protocols, Deployable at Scale

Our AI-enabled platform, enrollment engine, and experts enable us to develop and deploy clinical protocols for tens of thousands of patients. And we offer turnkey EHR/RCM integration with Epic, Cerner, Athena, eCW, and more.

White-Labeled Care Transformation

Our experienced team becomes an integral part of your organization, working hand in hand to drive the clinical and financial outcomes you need. Point us at a problem, and we’ll help you solve it.

Get Your Custom Impact Analysis

What would care transformation (that funds itself) look like at your organization?

Let us run a complimentary, custom analysis on your specific patient population to project net operating income, shared savings, and labor efficiency gains.