Chronic Care Management scaled to 1,000s of patients
- Improve patient wellness between visits
- Deliver an unmatched patient experience
- Maximize your organization’s sustainability
Phamily is the #1 In-House Chronic Care Management & Proactive Care Platform
Phamily helps health systems and medical groups across the country launch scalable in-house Chronic Care Management service lines to proactively support their patients between visits, while generating sustainable monthly reimbursement.
3 million messages
5.1 million minutes
20 specialties
Our Results
Delivering Superior Preventative Care
Phamily has delivered results at quality and growth focused health networks and medical groups around the country.
80% engagement rate
5% decrease in hospitalizations & ER visits
6.5 care gaps closed per patient in a year
A Program That Scales
Maximize Your Organizational Sustainability
Not only do patients love Phamily, but so will your organization. We increase revenue per month, net profit every year & can care for 500 patients through a single full-time clinical worker
$45k
$213k
Care for 500 patients
Connecting With Providers
An Experience Patients Love
A Net Promoter Score (NPS) measures customer satisfaction and how likely people are to recommend a service to a friend or colleague.
Phamily’s NPS of 77.4 is significantly higher than the average score of 38 for healthcare industry brands.
Our NPS is higher than brands such as CVS (60) and the Mayo Clinic (41), and even beats out the providers of beloved products and services such as Apple (61) and Amazon (47).
Providers Across The Country Are Satisfied With Phamily
What customers say about us, in their own words
“Our patients love texting with us”
“Phamily made it so easy for us”
Want to learn more?
Consistent care, fewer calls
Replace hundreds of monthly phone calls with weekly personalized text check-ins that patients love.
Work smarter, not harder
Headache-free auto-documenting care management, smart care plan templates and follow-up protocols.
CCM at significant scale
Enroll 500+ patients in 60 days. Not a dead-end side project that goes nowhere fast.