Jaan Health, Inc., (“JHI,” “we,” or “us”) recognizes and respects the importance of protecting the privacy
of our customers and our customers’ contacts. Accordingly, we have set forth the following policies and
practices to help protect your personal information. By providing JHI with any personal information, you
such changes will be posted to https://phamily.com/privacy for your review. If you do not agree with
- “Customer” or “you” refers to entities or individuals inquiring about or using the JHI Web site or
the Phamily services, and those individuals designated by a Customer to utilize the Services on
its behalf. Customers may include Users, Family Members or Physicians participating in the
- “Contacts” or “Contacted Parties” refers to individuals or entities that have received an
invitation to participate in the Phamily services as requested by a Customer. Contacts or
Contacted Parties may include Users, Family Members or Physicians participating in the Phamily
early release or evaluation offerings, and Web sites offered by JHI (collectively, the “Services”) and to all
not apply to information or content that our Customers send to or receive from their Contacts utilizing
the Services. While we take commercially reasonable measures to protect all personal information in
our control or possession, we cannot guarantee or enforce the privacy policies of our Physician
Customers or Contacts. For this reason, we encourage individuals to review the privacy policies of any
applicable Physician before disclosing personal information to our through them.
What Is Personal Information? Personal information is any information that identifies you or your
Contacts as individuals. Personal information includes names, addresses, phone numbers, e-mail
addresses, and identification numbers; financial information, such as credit card or checking account
information; and may include the content of messages sent to and from you and your Contacts.
How is Personal Information Collected and Used? We may collect personal information from you
through our Services, for various purposes, including but not limited to, the following: (a) to facilitate
the delivery of Services to you; (b) to provide information that you request; (c) to provide you with a
customized interactive experience; (d) to measure interest in various Services; (d) to inform you about
new Services and features; and (e) to help us develop new Services and features that meet your needs.
If you choose not to provide requested personal information, we may be unable to process an order,
fulfill a services request, or display certain content on the Web site. We do not sell, rent or give
personal information to unrelated third parties.
Under What Circumstances will JHI disclose Personal Information? JHI discloses personal information
provided to us under very limited circumstances. These may include the following: (a) to the extent we
reasonably deem such disclosure to be required by law or to respond to judicial process; (b) to protect
the security and integrity of our Services; (c) to protect our rights and property and the rights and
property of others; (d) in connection with a merger, consolidation or sale of all or substantially all of the
stock or assets of one or more of our businesses; (e) to provide personal information to a Customer
pursuant to a Contacted Individual’s request to stop receiving further communications through the
Service; or (f) pursuant to a Customer’s specific direction in connection with a Service we are providing
on behalf of a Customer.
How does JHI provide access to Personal Information it has collected? Customers seeking access to
personal information that they have provided directly to JHI may contact our Privacy Compliance
Officer as set forth below. In some instances, we may not be able to grant Customer requests, such as
if the personal information: (a) contains references to other persons; (b) is subject to attorney-client
or litigation privilege; (c) includes JHI proprietary or confidential information; (d) has been destroyed in
accordance with data retention policies; (e) is too costly in our sole determination to retrieve; or (f)
cannot be disclosed for other legal reasons.
How Does JHI Protect the Privacy of Children? JHI is concerned about the privacy and safety of
children. The Services are not intended to be used by children under the age of 18. When we collect
personal information during registration, we do not knowingly invite or permit individuals under theage
of 18 to use our Services.
What About Third Party Sites? The Services may contain links to third party Web sites. JHI is not
responsible for the privacy practices of these third parties. Customers and Contacted Parties are solely
responsible for reviewing the privacy policies of these third parties before disclosing any personal
information to or through them.
July 14, 2023