Workflow and EHR integration

Phamily fits into your practice and integrates with your EHR. Run an effective, efficient CCM program while maintaining your source of record.

Integration with all major EHRs

Phamily uses industry standard SMART on FHIR to integrate with all major EHRs: Epic, Cerner, athena, eClinicalWorks, Veradigm, NextGen, and many others. Your EHR will always be your source of record.

Maximize patient enrollment using SMART on FHIR.

Phamily identifies your eligible patients and helps you further refine your cohorts for outreach. As patients become eligible for CCM,  they are identified for outreach and enrollment so that you can maximize program impact.

Efficiently automate claims generation.

Phamily uses HL7 or your EHR’s billing API (when available) to generate claims within the native EHR workflow. All of your standard processing rules are applied.


Get care management insights at the point of care.

Phamily utilizes Clinical Decision Support (CDS) to push insights from your CCM program back to the point of care. Know that your patient has a new mobile phone number, an updated care plan, and patient needs identified between visits.

Simple solution to start fast

Many of our customers want to launch CCM programs immediately to drive cash flow and improve patient care. You can start fast with a simple solution: your care managers can use two monitors – one showing your EHR and one showing the Phamily web app.

Meanwhile, our use of industry integration standards like FHIR enable us to quickly integrate with your EHR while your program is already under way.

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Consistent care, fewer calls

Replace hundreds of monthly phone calls with weekly personalized text check-ins that patients love.

Work smarter, not harder

Headache-free auto-documenting care management, smart care plan templates and follow-up protocols.

CCM at significant scale

Enroll 1,000+ patients in 60 days. Not a dead-end side project that goes nowhere fast.