NEUROLOGY RESOURCES

Chronic Care Management (CCM) improves neurology

Chronic care management for neurology patients improves care.

Leading practices use the Phamily platform and turnkey staffing to support neurology patients and their caregivers with proactive between-visit care.

Chronic care management for neurology patients improves care.

Trusted by leading neurology practices like yours

Dent Neurologic Institute Logo
Northwest Neurology Logo
Texas Neurology Logo
Savannah Neurology Specialists Logo
Asheville Neurology Specialists Logo
NeuroNet Pro Logo

...

4 hours

to get everything up and running

...

90%

Monthly patient engagement — averaging 3.4 times per month

...

$700k

Revenue per 1000 patients, annually

...

50%

Profit margin to reinvest in staff, programs

Picture of Wendy Van Fossen

"CCM with Phamily and Sweeten Health was one of the easiest things I’ve implemented in my very long career."

WENDY VAN FOSSEN

Chief Executive Officer, The Neurology Center

...

Why implement CCM at your neurology practice?

...

Stop losing money on between-visit care

Your practice probably has clinical staff doing between-visit work for free. How many MAs, LPNs, or RNs are answering calls about symptoms, coordinating appointments, or managing prescription refills? Get paid fairly for between-visit care.

What’s the right option for your practice? ⟶

Neurology practices succeed with both turnkey and in-house Phamily CCM programs.

Turnkey CCM

Highly-trained LPNs use the Phamily platform to deliver continuous proactive care to your patients. LPNs are fully integrated into your practice workflows and protocols. 

Only 4 hours required to launch.

“We are helping patients, increasing their satisfaction, taking work off our physicians, and creating an extra income source…

All the providers said they have no increase in workload and patients love it.”

– Wendy Van Fossen, CEO, The Neurology Center

Phamily Platform + Your Staff

Our experts guide your clinical support staff to provide high-quality care using the Phamily platform. 1 FTE can manage 500 patients. 

Program launches in 30 days and is profitable in 90 days.

“Truly, I find myself all the time saying, why didn’t I invent this platform? Because I always said, I want to be able to do this internally. I want my staff — managed by my physicians — managing the patient population…

You don’t necessarily have to hire someone. You can just think about how you could organize your staff.”

– Amy Knighton, CEO,
Savannah Neurology

WHITEPAPER

Are staffing fears stopping you?

Phamily’s turnkey solution solves the staffing problem – but many practices run successful CCM programs with in-house clinical staff, too. Get insights from program champions at DENT Neurologic Institute (78 providers – Buffalo NY) and Savannah Neurology Specialists (16 providers – Savannah GA).

Cover of whitepaper: "Staff a scalable, profitable Chronic Care Management program for your neurology practice"
Jennifer Biede

...

"Northwest Neurology launched in May and we currently have 4 dedicated FTEs assigned to this program. ... I am thrilled with the employee engagement. We all struggle with turnover, but these 4 employees are feeling rewarded and appreciated. They share positive feedback via Teams throughout the day and are supported by their teammates.
The physicians really like this as well – they know who their dedicated navigator is and coordinate with them directly (including advising which patients should be enrolled if not already) and they consistently receive positive feedback from patients. I am already considering adding 2 more FTEs before year end."
– Jennifer Biede
CEO of Northwest Neurology

Explore our resource library for Neurology CCM

.....................................................

CUSTOMER STORIES

CASE STUDY

The Neurology Center

The Neurology Center operates without any clinical support staff, but a turnkey solution enabled them to quickly launch Phamily CCM for 650+ patients within the first 2.5 months — no hiring or training required.

ON-DEMAND WEBINAR

How did Dent Neurologic Institute Launch a CCM Program?

Dent Live Q&A

Katie Ross, the Director of Clinic Operations at DENT Neurologic Institute, took questions from other neurology practice leaders about how DENT launched their Chronic Care Management (CCM) program with Phamily.

EXPERT INSIGHT

Debunking CCM Myths

Debunking CCM Myths

Why let myths about CCM prevent your practice from delivering great between-visit care — profitably? We interviewed Amy Knighton, CEO of Savannah Neurology Specialists, about how she implemented Chronic Care Management — twice. She debunks some common CCM myths.

WHITEPAPERS AND ARTICLES

Cover of whitepaper: "Staff a scalable, profitable Chronic Care Management program for your neurology practice"

Staff a scalable, profitable Chronic Care Management program for your neurology practice

Neurology practices that launch Connected Care programs see immediate demand from patients - often more than 1000 of them in the first 48 hours. The good news? Phamily CCM helps reduce the staff you need and find a staffing model that works for you - whether your practice is big or small.

What’s Your Chronic Care Management (CCM) Compliance Strategy?

"Compliance is a key foundation for any successful Chronic Care Management program," explains Amanda Crouch, CPC, CPMA, CIC, CRC. Crouch is the VP of Operations at The Grant Group, a leader in healthcare revenue cycle management (RCM)...

“Help! Thousands of my neurology patients want care management!”

When Katie Ross launched a Connected Care service at DENT Neurologic Institute, over 1000 patients joined within the first 48 hours. "When you hear ‘a thousand patients’, at least from my operational mind, that sounds like a lot of work that somebody needs to do," said Ross, the Director of Clinical Operations...
NeuroNet Pro + Jaan Health

Jaan Health and NeuroNet Join Forces to Transform Chronic Care Management in Neurology

[WASHINGTON, July 23] — Jaan Health, the leading chronic care management and proactive care company, today announced it is joining forces with NeuroNet, a national organization dedicated to the long term advancement and sustainability of community neurology practices.
Debunking CCM Myths

Debunking Myths about Chronic Care Management

Your patients want Chronic Care Management. Your practice is already doing the work (perhaps unpaid and inefficiently). So why let myths about CCM prevent your practice from delivering great between-visit care — profitably? We interviewed Amy Knighton, CEO of Savannah Neurology Specialists, about how she implemented Chronic Care Management — twice. She debunks some common CCM myths.

What conditions qualify for Medicare Chronic Care Management (CCM?)

Many physicians — especially specialists — have questions about which chronic conditions are eligible for between-visit care under Medicare’s Chronic Care Management (CCM) program and what criteria patients must meet to be eligible...

Stop doing between-visit work for free

Are your physicians burnt out? In February 2024, athenahealth released the results of their third annual Physician Sentiment Survey, conducted by Harris Poll. The findings were both disturbing and (sadly) expected...
A group of workers, surrounded by circular lines moving outwards.

Population-scale care management is impossible – or is it?

Last week, I wrote about benchmarking a Chronic Care Management (CCM) program. Because Medicare’s CCM program is severely underpenetrated – only 3% of applicable providers are participating – many medical groups have never had the opportunity to see a scalable, financially sustainable program at work...

How to benchmark your Chronic Care Management (CCM) program

Less than 3% of providers participate in Medicare’s Chronic Care Management (CCM) program — even though Medicare increased reimbursement by 54% in 2022. CCM compensates providers for all the between-visit care they currently provide for free to their patients with multiple chronic conditions. So why don’t more providers run CCM programs? It’s a question of scale...
Top trends from the NeuroNet Summit 2024

Neurologists have practice management on the brain (sorry, we had to)

Coming out of the NeuroNet Summit 2024 last week, one thing is clear: neurology leaders are actively seeking solutions to the industry-wide challenges putting their practices at risk...

Are these 3 barriers keeping you from delivering better between-visit care?

Chronic Care Management can help medical groups deliver better care while creating a durable and profitable revenue stream — here’s how to overcome the most common barriers...
Less than 1% of neurologists are compensated for between-visit care under the Medicare Chronic Care Management (CCM) program - let's fix that!

Chronic Care Management (CCM) For Neurology

Neurologists provide extensive between-visit care to their patients with chronic conditions – but only 0.37% are earning fair compensation for that care through Medicare’s Chronic Care Management (CCM) Program...

...

CCM is better for your patients and your practice. We make it easy.

Our experts can help you figure out the best way to implement a Chronic Care Management (CCM) program that works for you.

  • See which CCM staffing model makes the most sense for your practice.
  • Learn how CCM can help you operate more efficiently and fund additional staff.

Book your free consultation today.

...

Ready to learn more about the Phamily CCM platform?

Visit our Solutions center to learn more about setting up a CCM service line, the Phamily platform, our EHR integration capabilities, and how our expert support sets you up for success – or talk to one of our experts for a custom demonstration geared to your practice.

want to learn more?

Talk to us

Whether you want to learn more about Chronic Care Management (CCM), understand staffing options, or demo the Phamily platform, our experts are here to help.  

Are you a patient? Click here to learn about Phamily for patients.

Consistent care, fewer calls

Replace hundreds of monthly phone calls with weekly personalized text check-ins that patients love.

Work smarter, not harder

Headache-free auto-documenting care management, smart care plan templates and follow-up protocols.

CCM at significant scale

Enroll 1,000+ patients in 60 days. Not a dead-end side project that goes nowhere fast.