NEUROLOGY RESOURCES

Chronic Care Management (CCM) improves neurology

Chronic care management for neurology patients improves care.

Leading practices use the Phamily platform and expert support to provide Chronic Care Management for neurology patients and their caregivers. Proactive between-visit care and support drives better outcomes for patients managing challenging conditions and complex medication regimens.

Chronic care management for neurology patients improves care.

Trusted by leading neurology practices like yours

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Northwest Neurology Logo
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10x

More efficient between-visit care

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500

Patients per clinical staff FTE (versus 50-100 under traditional models)

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70%

Monthly patient engagement — averaging 3.4 times per month

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$400k

Revenue per 1000 patients, annually

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40%

Profit margin to reinvest in staff, programs

Jaan Health and NeuroNet Join Forces to Transform Chronic Care Management in Neurology

Jaan Health, the leading chronic care management and proactive care company, today announced it is joining forces with NeuroNet, a national organization dedicated to the long term advancement and sustainability of outpatient neurology practices.

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Stop losing money on between-visit care

Your practice probably has clincial staff doing between-visit work for free. How many MAs, LPNs, or RNs are answering calls about symptoms, coordinating appointments, or managing prescription refills?

A typical CMA costs your practice $5-7k/month. What if you could generate $7k/month in profit from that same FTE while improving patient experience, patient satisfaction, and care coordination?

Build a profitable Connected Care service line in just 90 days

Neurology practices that use Phamily typically launch programs at scale (1000 or more patients) within Month 1.

By Month 2, they are already covering their labor costs and seeing revenues of about $12k per FTE. By Month 4, revenues stabilize at around $16-17k/month per FTE.

How much monthly profit does your clinical staff generate per FTE?

Are staffing fears stopping you?

Excitement about delivering better (and fairly-compensated) care between-visits often goes hand-in-hand with staffing questions. You will need 2 FTEs to support 1,000 patients in a proactive care management program. How will you find them?

OPTION #1

Promote from within! You probably already have staff doing between-visit care.

Patients are already calling your clinical staff with questions and concerns between visits.  When you launch your Phamily CCM program, you can move one of these nurses over to field text-based patient needs – 10x more efficiently.

OPTION #2

Need to hire? We can help find the “right” care managers for your program.

CCM’s popularity among neurology patients means that sometimes neurology practices will need to hire additional care managers.

Many practices worry about bringing on additional staff — but find that an investment in hiring a new care manager has a 30-60 day payback. 

OPTION #3

Need to outsource? Our trusted partner cares about your patients as much as you do.

Practices that have less than 1,500 unique Medicare and Medicare Advantage patients may be better fit for a full-service, turnkey solution. That’s when a trusted partner can be invaluable – but quality is key. 

WHITEPAPER

Staff a scalable, profitable Chronic Care Management program for your neurology practice

“How do I staff my Chronic Care Management program?” is one of the biggest questions we hear from neurology practice administrators and managing partners. Here are our five recommendations – plus insights from program champions at DENT Neurologic Institute (78 providers – Buffalo NY) and Savannah Neurology Specialists (16 providers – Savannah GA).

Cover of whitepaper: "Staff a scalable, profitable Chronic Care Management program for your neurology practice"
Jennifer Biede

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"Northwest Neurology launched in May and we currently have 4 dedicated FTEs assigned to this program. ... I am thrilled with the employee engagement. We all struggle with turnover, but these 4 employees are feeling rewarded and appreciated. They share positive feedback via Teams throughout the day and are supported by their teammates.
The physicians really like this as well – they know who their dedicated navigator is and coordinate with them directly (including advising which patients should be enrolled if not already) and they consistently receive positive feedback from patients. I am already considering adding 2 more FTEs before year end."
– Jennifer Biede
CEO of Northwest Neurology

Explore our resource library for Neurology CCM

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CUSTOMER STORIES

ON-DEMAND WEBINAR

How did Dent Neurologic Institute Launch a CCM Program?

Dent Live Q&A

Katie Ross, the Director of Clinic Operations at DENT Neurologic Institute, took questions from other neurology practice leaders about how DENT launched their Chronic Care Management (CCM) program with Phamily.

EXPERT INSIGHT

Debunking CCM Myths

Debunking CCM Myths

Why let myths about CCM prevent your practice from delivering great between-visit care — profitably? We interviewed Amy Knighton, CEO of Savannah Neurology Specialists, about how she implemented Chronic Care Management — twice. She debunks some common CCM myths.

WHITEPAPERS AND ARTICLES

“Help! Thousands of my neurology patients want care management!”

When Katie Ross launched a Connected Care service at DENT Neurologic Institute, over 1000 patients joined within the first 48 hours. "When you hear ‘a thousand patients’, at least from my operational mind, that sounds like a lot of work that somebody needs to do," said Ross, the Director of Clinical Operations.
NeuroNet Pro + Jaan Health

Jaan Health and NeuroNet Join Forces to Transform Chronic Care Management in Neurology

[WASHINGTON, July 23] — Jaan Health, the leading chronic care management and proactive care company, today announced it is joining forces with NeuroNet, a national organization dedicated to the long term advancement and sustainability of community neurology practices.

What conditions qualify for Medicare Chronic Care Management (CCM?)

Many physicians — especially specialists — have questions about which chronic conditions are eligible for between-visit care under Medicare’s Chronic Care Management (CCM) program and what criteria patients must meet to be eligible...

Stop doing between-visit work for free

Are your physicians burnt out? In February 2024, athenahealth released the results of their third annual Physician Sentiment Survey, conducted by Harris Poll. The findings were both disturbing and (sadly) expected...
A group of workers, surrounded by circular lines moving outwards.

Population-scale care management is impossible – or is it?

Last week, I wrote about benchmarking a Chronic Care Management (CCM) program. Because Medicare’s CCM program is severely underpenetrated – only 3% of applicable providers are participating – many medical groups have never had the opportunity to see a scalable, financially sustainable program at work...

How to benchmark your Chronic Care Management (CCM) program

Less than 3% of providers participate in Medicare’s Chronic Care Management (CCM) program — even though Medicare increased reimbursement by 54% in 2022. CCM compensates providers for all the between-visit care they currently provide for free to their patients with multiple chronic conditions. So why don’t more providers run CCM programs? It’s a question of scale...
Top trends from the NeuroNet Summit 2024

Neurologists have practice management on the brain (sorry, we had to)

Coming out of the NeuroNet Summit 2024 last week, one thing is clear: neurology leaders are actively seeking solutions to the industry-wide challenges putting their practices at risk...

Are these 3 barriers keeping you from delivering better between-visit care?

Chronic Care Management can help medical groups deliver better care while creating a durable and profitable revenue stream — here’s how to overcome the most common barriers...
Less than 1% of neurologists are compensated for between-visit care under the Medicare Chronic Care Management (CCM) program - let's fix that!

Chronic Care Management (CCM) For Neurology

Neurologists provide extensive between-visit care to their patients with chronic conditions – but only 0.37% are earning fair compensation for that care through Medicare’s Chronic Care Management (CCM) Program...

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Worried about staffing a CCM program? Get a free consultation from our experts

Our experts can help you figure out the best way to build a Chronic Care Management (CCM) service line for your practice and patients. 

  • Get a before-and-after workflow assessment to show you what you could do with your existing staff to generate revenue within 90 days.
  • See which CCM staffing model makes the most sense for your practice.
  • Learn how CCM can help you operate more efficiently and fund additional staff.
  • Review a best practice neurology-specific CCM job description.

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Ready to learn more about the Phamily CCM platform?

Visit our Solutions center to learn more about setting up a CCM service line, the Phamily platform, our EHR integration capabilities, and how our expert support sets you up for success – or talk to one of our experts for a custom demonstration geared to your practice.

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Talk to us

Whether you want to learn more about Chronic Care Management (CCM), understand staffing options, or demo the Phamily platform, our experts are here to help.  

Consistent care, fewer calls

Replace hundreds of monthly phone calls with weekly personalized text check-ins that patients love.

Work smarter, not harder

Headache-free auto-documenting care management, smart care plan templates and follow-up protocols.

CCM at significant scale

Enroll 1,000+ patients in 60 days. Not a dead-end side project that goes nowhere fast.