UPCOMING WEBINAR: Inside a High-Quality, Patient-Focused CCM Program

Chronic Care Management (CCM) makes proactive care profitable

Support your patients with consistent, high-quality care between visits. Phamily makes it fast and easy to get started.

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Between-visit care improves outcomes for patients with chronic conditions

Chronic Care Management (CCM) lets practices get fair compensation for this between-visit work. With Phamily, you can scale the same high-quality, consistent care to 10x more patients than traditional methods.

Reduced hospitalizations

Better self-management

Lower total cost of care

4 hours

to get everything up and running

90%

monthly patient engagement — averaging 3.4 times per month

$700K

annual revenue per 1,000 patients

50%

profit margin to reinvest in your practice

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Stop playing phone tag with your patients

Bring order to the chaos of ad hoc triage calls, medication refills, and chart updates. CCM gives medical practices a framework to operationalize between-visit care — and get paid for it.

“Phamily far surpassed our expectations. Our CCM program is now a major profit center."

Amela RasketicDirector of Operations at Chicago Cardiology Institute

“I wish we could offer this program to all of our patients. The way it’s improved our ability to care for patients in-between their visits is exceptional.”

Dana BuiePractice Manager at The Endocrine Center

"I'm thrilled with text-based CCM, provided by Phamily; it made enrollment easy and now delivers care that patients love."

Julie MobleyCEO of Cullman Internal Medicine

Chronic Care Management (CCM) can transform your practice for the better

Deliver higher quality care

Streamline administrative tasks

Get fair compensation for between-visit work

Drive $700,000 annual revenue for every 1,000 patients enrolled

What is the difference between APCM vs. CCM?

Both Chronic Care Management and Advanced Primary Care Management compensate medical practices for between-visit work. Medicare uses these fee-for-service programs to reward providers who pursue value-based outcomes. However, there are important differences between the two programs, including which patients qualify and what activities are required to bill.

Launch your CCM program in just 4 hours

With Phamily’s industry-leading CCM platform and turnkey staffing, even the busiest practice can implement CCM, as onboarding takes just 4 hours. And for providers who prefer to keep things in-house, our AI copilot gives each care manager the tools they need to support 10x more patients with consistent, high-quality care.

Expert implementation — we’ve onboarded 100s of practices just like yours and have setup down to a fine art
Easy enrollment — most practices see 40% enrollment of eligible patients without an office visit
High engagement — Phamily drives 80%+ engagement with patient satisfaction scores that exceed 9/10
White-glove support — whether you choose turnkey staffing or build an in-house program, with CCM from Phamily you never have to go it alone

Explore our CCM Resources

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CUSTOMER STORIES

On-Demand Webinar

Empower Your Oncology Patients – and Practice – with Chronic Care Management

The ECHO team, led by Dr. Kapur, explain how they launched their Chronic Care Management program, share the positive impact CCM has had on their oncology patients and practice, and answer questions from a live audience.

Case Study

Nephrology Associates of Kentuckiana

Ramsay Nassar, MD sees increased prescription compliance, reduced hospitalization, and higher overall engagement from his practice’s CCM program.

On-Demand Webinar

Dent Live Q&A

Katie Ross, the Director of Clinic Operations at DENT Neurologic Institute, took questions from other neurology practice leaders about how DENT launched their Chronic Care Management (CCM) program with Phamily.

On-Demand Webinar

Balancing Kidney Care

Jennifer Huneycutt, CPA, CMPE explains how to match patients to programs for success in FFS and VBC.

On-Demand Webinar

How I started a profitable, patient-focused CCM program

A physician leader explains how his mid-sized nephrology practice delivers superior patient care, keeps up with inflation, and demonstrates outcome performance to payers.

TOOLKITS, WHITEPAPERS, AND ARTICLES

Toolkit

Combating Margin Compression

How wilI your practice beat margin compression? Experts at Pinnacle and Phamily will help you understand margin pressures and identify, prioritize, and invest in margin expansion opportunities that can enhance your profitability in 2024 and beyond.

Have more questions? Check out our CCM FAQ.

want to learn more?

Talk to us

Whether you want to learn more about Chronic Care Management (CCM), understand staffing options, or demo the Phamily platform, our experts are here to help.

Are you a patient? Click here to learn about Phamily for patients.

Consistent care, fewer calls

Replace hundreds of monthly phone calls with weekly personalized text check-ins that patients love.

Work smarter, not harder

Headache-free auto-documenting care management, smart care plan templates and follow-up protocols.

CCM at significant scale

Enroll 1,000+ patients in 60 days. Not a dead-end side project that goes nowhere fast.