Profitable CCM service lines enroll and engage a critical mass of patients as quickly as possible, with appropriate consents. Phamily enables you to enroll hundreds or thousands of patients at once, rather than one at a time.
Communicate with all your patients in parallel. Care managers simply select patients to enroll and add a best practice enrollment message. The initial message typically sees a 30% enrollment rate – so if you message 1,500 patients, you can quickly get 500 patients enrolled.
Let care managers spend time coaching newly-enrolled patients instead of filling out cumbersome, time-consuming questionnaires.
With Phamily, a single care manager serves 500 patients. Instead of making 1500 phone calls/month, your care manager can send customized, relevant content to all patients at once in a few clicks.
Manage asynchronous conversations with hundreds of patients. Phamily’s inbox provides automated tools to help your care managers respond to the most urgent messages first.
Patients text message their care managers like they would family members or friends, without complex portals or forgotten passwords.
With patients engaging 3.4x per month on average, care managers have frequent, meaningful conversations while easily logging other activities like refills or referrals.
Automated time tracking offers the highest compliance with Medicare CCM program requirements.
Program managers can easily review all enrolled patients with a care plan and 20+ minutes of logged care management time, along with eligible CCM codes including complex, non-complex, and add-on codes.
Replace hundreds of monthly phone calls with weekly personalized text check-ins that patients love.
Headache-free auto-documenting care management, smart care plan templates and follow-up protocols.
Enroll 1,000+ patients in 60 days. Not a dead-end side project that goes nowhere fast.
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