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OUR INSIGHTS

We connect patients and providers to improve care management. Here are some of the lessons we've learned and the insights we've gained.

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LATEST RESOURCE

  • News

Phamily Recognized as Quarterfinalist for the 2025 Digital Health Hub Foundation: Digital Health Awards

Jaan Health, the company behind the leading proactive care platform Phamily, is proud to announce its selection as a quarterfinalist for the prestigious 2025 Digital Health Hub Foundation: Digital Health Awards. Phamily was chosen as a quarterfinalist for the Best in Class - AI in Patient Care award.

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  • Article

Mental Health and Chronic Condition Management

When we think about managing chronic conditions, we often focus on medications, labs, and lifestyle changes. But mental health plays a critical (and sometimes overlooked) role. Anxiety, depression, and emotional stress can make it harder for patients to stick to treatment plans, attend appointments, and stay motivated. That’s why integrating mental health into chronic condition care isn’t just beneficial—it’s essential.

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  • Article

Why Cutting Costs Won’t Save Your Independent Practice

Medicare reimbursement rates have declined 33% over the last 20 years while practice costs have skyrocketed. Every year, financial challenges further squeeze independent practices. It’s only natural that managing partners and practice administrators start scrutinizing expenses and slashing costs. But cost-cutting alone won’t protect a practice.

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  • Case Study

Pulmonary Associates of Fredericksburg

For over 30 years, Pulmonary Associates of Fredericksburg (PAF) has served families in Fredericksburg, VA — as a proudly independent pulmonology practice with physicians who are free to make the best decisions for their patients. CCM helped PAF improve patient access, deliver proactive care to 1300 patients, drive $840k in annualized revenue at a 58% margin, and earn patient satisfaction scores of 9.6 out of 10.

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  • On-Demand Webinar

Thriving Independently: Entrepreneurial Opportunities for Physician-Led Practices

How can independent practices navigate financial pressures, regulatory burdens, staffing challenges, and reimbursement complexities—all while preserving clinical autonomy? Managing partner Rohit Goyal, MD of Pulmonary Associates of Fredericksburg takes an entrepreneurial approach to practice leadership that helped him increase annual revenue by 15%—without increasing his workload.

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  • Article

Good Care Shouldn’t Begin in the Emergency Room

Over a decade ago, my father suffered a heart attack. In the weeks that followed, he received an overwhelming amount of care: hospital visits, specialists, medications, and lifestyle changes that were suddenly top priorities. But what struck me most was the glaring absence of professional support before his heart attack.

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  • Article

Why Independent Practices Need to Survive — and Thrive

Patients can receive great care in many different settings, from a large national health system to the office of a single rural physician. So why is there so much concern about the decline of independent practices?

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  • Toolkit

Getting Started with Chronic Care Management (CCM)

To take advantage of the new Advanced Primary Care Management (APCM) reimbursement for supporting patients with between-visit care, providers must meet 4 practice-level capabilities and perform 6 care management activities.

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  • Article

5 Things to Consider When Evaluating APCM

Advanced Primary Care Management (APCM) is a new Medicare program that lets medical providers bill for between-visit work. Done well, APCM can improve patient outcomes while compensating healthcare organizations for pursuing value-based initiatives. However, APCM isn’t a good fit for every practice. Here are 5 things to consider to determine if APCM is right for you.

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  • On-Demand Webinar

Simplifying Compliance in Chronic Care Management

Whether you're new to CCM or looking to improve your program, compliance is critical. Joining us is Amanda Crouch, CPC, CPMA, CIC, CRC, Vice President of Operations at The Grant Group. With over 15 years of experience in healthcare coding, auditing, and revenue cycle management, Amanda is a leading expert in CCM compliance.

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Consistent care, fewer calls

Replace hundreds of monthly phone calls with weekly personalized text check-ins that patients love.

Work smarter, not harder

Headache-free auto-documenting care management, smart care plan templates and follow-up protocols.

Connected Care at significant scale

Enroll 1,000+ patients in 60 days. Not a dead-end side project that goes nowhere fast.

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