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We connect patients and providers to improve care management. Here are some of the lessons we've learned and the insights we've gained.

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Mental Health and Chronic Condition Management

When we think about managing chronic conditions, we often focus on medications, labs, and lifestyle changes. But mental health plays a critical (and sometimes overlooked) role. Anxiety, depression, and emotional stress can make it harder for patients to stick to treatment plans, attend appointments, and stay motivated. That’s why integrating mental health into chronic condition care isn’t just beneficial—it’s essential.

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Picture of Mahfi Khan

Mental Health and Chronic Condition Management

When we think about managing chronic conditions, we often focus on medications, labs, and lifestyle changes. But mental health plays a critical (and sometimes overlooked) role. Anxiety, depression, and emotional stress can make it harder for patients to stick to treatment plans, attend appointments, and stay motivated. That’s why integrating mental health into chronic condition care isn’t just beneficial—it’s essential.

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Picture of Darshan Bachhawat

Why Cutting Costs Won’t Save Your Independent Practice

Medicare reimbursement rates have declined 33% over the last 20 years while practice costs have skyrocketed. Every year, financial challenges further squeeze independent practices. It’s only natural that managing partners and practice administrators start scrutinizing expenses and slashing costs. But cost-cutting alone won’t protect a practice.

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Good Care Shouldn’t Begin in the Emergency Room

Over a decade ago, my father suffered a heart attack. In the weeks that followed, he received an overwhelming amount of care: hospital visits, specialists, medications, and lifestyle changes that were suddenly top priorities. But what struck me most was the glaring absence of professional support before his heart attack.

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Why Independent Practices Need to Survive — and Thrive

Patients can receive great care in many different settings, from a large national health system to the office of a single rural physician. So why is there so much concern about the decline of independent practices?

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5 Things to Consider When Evaluating APCM

Advanced Primary Care Management (APCM) is a new Medicare program that lets medical providers bill for between-visit work. Done well, APCM can improve patient outcomes while compensating healthcare organizations for pursuing value-based initiatives. However, APCM isn’t a good fit for every practice. Here are 5 things to consider to determine if APCM is right for you.

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Picture of Brianne Lancaster

From Burnout to Balance: The Unfair Reality of Neurology Compensation & How to Take Control

At this year’s NeuroNet Pro Annual Summit, one conversation stood out: Neurologists are being compensated unfairly. The numbers prove it, but even more compelling were the discussions with real physicians—people like you—who are feeling the weight of administrative burdens, low reimbursements, and financial pressures that make it harder to stay independent...

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What’s Your Chronic Care Management (CCM) Compliance Strategy?

"Compliance is a key foundation for any successful Chronic Care Management program," explains Amanda Crouch, CPC, CPMA, CIC, CRC. Crouch is the VP of Operations at The Grant Group, a leader in healthcare revenue cycle management (RCM)...

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The Critical Questions Your APCM Plan Needs to Answer

Across the country we see increasing excitement about Medicare’s new Advanced Primary Care Management (APCM) program. Done well, APCM could be transformative for primary care practices and their patients. APCM provides fee-for-service reimbursement for providers to deliver high-value, proactive care across entire populations...

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To Succeed at APCM, Create Patient Value

Medicare will begin reimbursing providers for Advanced Primary Care Management (APCM) in 2025, and many providers are trying to decide whether to take advantage of this program. Will you be able to operate cost-effectively? What does it mean to provide “24 x 7 access”?

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