Specialty Care

Phamily enables high-quality between-visit care to better support your patients with chronic conditions.

Texas Neurology Metrolina Nephrology Associates Pulmonary Associates of Fredericksburg Columbia Nephrology Alliance Spine and Pain Centers Dent Neurologic Institute Chicago Cardiology Institute Kidney Care Center of Georgia

4 hours

to get everything up and running

90%

monthly patient engagement — averaging 3.4 times per month

$700K

annual revenue per 1,000 patients

50%

profit margin to reinvest in your practice

With a decade’s experience helping specialty organizations of all sizes, we’re the experts in providing between-visit care to patients with complex medical needs — without overburdening providers.

Phamily can help you can increase medication compliance, reduce hospitalizations, and close an average of 6.5 care gaps for your patients.

Implementing Phamily’s AI-powered platform and turnkey staffing takes just 4 hours, meaning you can scale profitable, proactive care to 1000s of patients quickly and easily.

The market-leading nephrology CCM platform

40+ nephrology practices use Phamily to support patients between visits with high-quality care that pays for itself. Offer better kidney care for all your patients with Phamily’s AI-enabled platform and support.
Portrait of Ramsey Nassar

“We’ve seen increased prescription compliance, reduced hospitalizations, and higher overall engagement.”

Ramsey N. Nassar, MD

Nephrologist, Nephrology Associates of Kentuckiana

CUSTOMER STORIES

Partner at Regional Family Medicine, Lonnie Robinson, MD, FAAFP, thought a Chronic ...
How can independent practices navigate financial pressures, regulatory burdens, staffing challenges, and ...
After implementing initiatives to succeed in the value-based Kidney Care Choices model, ...
Ramsay Nassar, MD sees increased prescription compliance, reduced hospitalization, and higher overall ...
Portrait of Ramsey Nassar

“We’ve seen increased prescription compliance, reduced hospitalizations, and higher overall engagement.

Ramsey N. Nassar, MD

Nephrologist, Nephrology Associates of Kentuckiana

Common Chronic Conditions for Nephrology Patients

Close the loop for neurology patients and their caregivers

Leading neurology practices drive better outcomes with Phamily.

  • Improve compliance with complex medication regimens
  • Monitor for adverse side effects like ARIA
  • Reduce triage call volume (by 20% at Dent!)
  • Coordinate and follow through on tests
Photo of Wendy Van Fossen

"CCM with Phamily and Sweeten Health was one of the easiest things I’ve implemented in my very long career.”

Wendy Van Fossen

Chief Executive Officer, The Neurology Center

CUSTOMER STORIES

Partner at Regional Family Medicine, Lonnie Robinson, MD, FAAFP, thought a Chronic ...
How can independent practices navigate financial pressures, regulatory burdens, staffing challenges, and ...
The Neurology Center operates without any clinical support staff, but a turnkey ...
DENT’s growing nursing team still couldn’t keep up with patient needs between ...
Photo of Wendy Van Fossen

"CCM with Phamily and Sweeten Health was one of the easiest things I’ve implemented in my very long career.”

Wendy Van Fossen

Chief Executive Officer, The Neurology Center

Common Chronic Conditions for Neurology Patients

Better support for cancer patients between visits

Give your patients the support they need:

  • Proactively prevent ED visits and hospitalizations
  • Navigate SDoH challenges
  • Know when symptoms or side effects change in real time
Photo of Dinesh Kapur

We could never launch the program to where it needed to be for the needs of the community without Phamily.

Dinesh Kapur, MD

Chief Executive Officer, Eastern Connecticut Hematology & Oncology

CUSTOMER STORIES

Partner at Regional Family Medicine, Lonnie Robinson, MD, FAAFP, thought a Chronic ...
How can independent practices navigate financial pressures, regulatory burdens, staffing challenges, and ...
ECHO’s patients had diverse needs that required personalized care, but scaling between-visit ...
The ECHO team, led by Dr. Kapur, explain how they launched their ...
Photo of Dinesh Kapur

We could never launch the program to where it needed to be for the needs of the community without Phamily.

Dinesh Kapur, MD

Chief Executive Officer, Eastern Connecticut Hematology & Oncology

Common Chronic Conditions for Oncology Patients

Manage respiratory conditions in real time

Provide better care for patients with complex medical needs.

Our patient satisfaction has improved, we have timely responses to patients, and staff feel more connected with the patients. Outstanding program.

Angie Conyers

Program Manager, Pulmonary Associates of Fredericksburg

CUSTOMER STORIES

Partner at Regional Family Medicine, Lonnie Robinson, MD, FAAFP, thought a Chronic ...
For over 30 years, Pulmonary Associates of Fredericksburg (PAF) has served families ...
How can independent practices navigate financial pressures, regulatory burdens, staffing challenges, and ...

Our patient satisfaction has improved, we have timely responses to patients, and staff feel more connected with the patients. Outstanding program.

Angie Conyers

Program Manager, Pulmonary Associates of Fredericksburg

Common Chronic Conditions for Pulmonology Patients

Cardiac care shouldn’t begin in the emergency room

Cardiology practices are best positioned to quarterback and coordinate patient care — even if other providers treat specific conditions.

  • Easily field constant questions and concerns from patients with hypertension and AFIB
  • Guide, encourage, and keep patients compliant with their care — especially when they are scared of tests like TEE
  • Help patients adhere to time-dependent medication regimens
  • Manage risk factors and stick to new lifestyle changes
Picture of Amela Rasketic

“Phamily far surpassed our expectations. Our CCM program is now a major profit center.

Amela Rasketic

Director of Operations, Chicago Cardiology Institute

Common Chronic Conditions for Neurology Patients

Serving All Types of Specialties

Phamily works with a range of specialties — from endocrinology to pain management, serving patients who need extra support for their chronic conditions between visits.

This program has been a value add for our patients, but has also been a revenue generation opportunity... It helps alleviate the financial burden on providers who find themselves working harder to compensate for reimbursement rates getting slashed every year.”

Chad Tomlinson

Chief Growth Officer, Ascend Vision

SPECIALTY RESOURCES

How can independent practices navigate financial pressures, regulatory burdens, staffing challenges, and ...
Many physicians — especially specialists — have questions about which chronic conditions ...

This program has been a value add for our patients, but has also been a revenue generation opportunity... It helps alleviate the financial burden on providers who find themselves working harder to compensate for reimbursement rates getting slashed every year.”

Chad Tomlinson

Chief Growth Officer, Ascend Vision

A nurse talking to an elderly patient. They are surrounded by message bubbles and program panels.

Chronic Care Management (CCM) rewards specialty providers for supporting their patients with holistic between-visit care.

CCM is a fee-for-service Medicare program that covers the common administrative and care coordination tasks that many speciality practices are already providing for their patients. Phamily helps practices navigate CCM requirements and establish a scalable, profitable program that patients and providers love.

With CCM from Phamily, specialty providers average $700k in annual revenue per 1000 patients, at ~40% net profit.

want to learn more?

get a demo

Are you a patient? Click here to learn about Phamily for patients.

Consistent care, fewer calls

Replace hundreds of monthly phone calls with weekly personalized text check-ins that patients love.

Work smarter, not harder

Headache-free auto-documenting care management, smart care plan templates and follow-up protocols.

CCM at significant scale

Enroll 1,000+ patients in 60 days. Not a dead-end side project that goes nowhere fast.