Debunking Myths about Chronic Care Management

Alyssa Drew
May 22, 2024

Your patients want Chronic Care Management. Your practice is already doing the work (perhaps unpaid and inefficiently). So why let myths about CCM prevent your practice from delivering great between-visit care — profitably?

We interviewed Amy Knighton, CEO of Savannah Neurology Specialists, about how she implemented Chronic Care Management — twice. She debunks some common CCM myths:

Myth #1: CCM doesn’t work for specialties like neurology.
Myth #2: You can run CCM with your EMR and a phone.
Myth #3: You can’t scale your CCM program.
Myth #4: CCM isn’t a profitable investment for a practice.
Myth #5: CCM is a lot of work for providers.
Myth #6: Time tracking and compliance is a pain and the program isn’t worth it.
Myth #7: You have to talk to patients for 20 minutes on the phone each calendar month.
Myth #8: You have to hire additional staff.

Check out our conversation to hear Amy explain why these myths are inaccurate or just plain wrong — and learn how your practice, patients, and providers can benefit from CCM too.

Alyssa Drew

Director of Marketing

Alyssa believes that solving between-visit care is critical to effective population health management and long-term success under value-based models. For over a decade, she has worked with innovative health systems, large medical groups, and payers across the United States to help them implement programs and share their successes under advanced payment models.